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      Hilton

      Engaged Employer

      Hilton reviews

      Good starting job - Revenue Specialist Hilton Employee Review

      3.0
      Oct 1, 2016
      Revenue specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great job especially for hospitality right out of college. -Plethora of benefits (401k, team member travel, starting 21 days of PTO, 1 work from home day a week) -Multiple resources at your disposal -Office culture is good for a big company. Everyone is very friendly and upper management is very approachable -Opportunities for advancement go beyond just revenue management

      Cons

      Office preaches for work/life balance but with 15 properties in a portfolio you typically need to work more than 40 hours a week to maintain performance especially when initiatives are due. Work is tedious and repetitive so it can be easy to burn out. Compensation is below par for relative revenue management positions. Also, yearly merit increases are minimal and do not reflect performance. Seniority and hard work usually lands you a harder portfolio with declining properties/difficult management teams with no compensation.

      avatar
      Hilton Response
      9y
      Thank you for taking the time to provide us your feedback. We acknowledge that Team Members have responsibilities outside of work so we do what we can to help them manage these multiple demands knowing work life balance is very important. Having leaders hear what's working and what's not working at Hilton helps us make changes for the better, which can ultimately impact the guest experience in a positive way. If you would like any further assistance in addressing these concerns, please reach out to your HR team or direct manager.

      Explore other reviews about Hilton

      5.0
      Jun 12, 2026
      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health insurance for me an my partner

      Cons

      I don't have any cons

      2.0
      May 14, 2026
      Accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Different services and softwares provided by Hilton are convenient to have access to.

      Cons

      The new PMS system, PEP, is awful. They got rid of F&B Distribution for night audit which means a lot less work for night auditors and way more work for accountants. PEP also doesn’t have the same functionalities as OnQ, the previous PMS. I have not heard any good thing about PEP after all these years. The team member travel discounts aren’t good anymore. They used to be flat rates across three tiers of hotels, but now they are extremely variable and can run very high. On top of that, hotels and resorts still charge team members for parking and service fees, so you still can’t afford to travel on the discount. That is, if you even find the team member rate available. Chances are, you’ll be working for a franchisee, not Hilton itself. They may be one of the world’s best companies to work for, but you probably won’t actually be working for them. California taxes and district fees felt mishandled by corporate.

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