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      Hilton

      Engaged Employer

      Hilton reviews

      At Home Reservations Specialist - Reservations Specialist Hilton Employee Review

      2.0
      Mar 24, 2016
      Reservations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at home was a 'pro' especially during bad weather. All calls were incoming - no cold calling/solicitation.

      Cons

      There was extreme high pressure to up sell. The metrics were not reasonable. There was also high turnover - only 20% of my training class made it past 6 months. Micromanagement was also a big concern. My supervisor was constantly monitoring. I felt as if I were being stalked.

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      5.0
      Jun 5, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best workplace ever! Great team, benefits, travel and hotel stay perks!

      Cons

      No Cons to mention at this time.

      3.0
      Jun 5, 2026
      Security officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

      Cons

      I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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