Anyone who is not at the top is just stuck with the same problems with no power to make a resolution. - Department Manager H&M Employee Review

Horrible workplace culture. Teamwork... with the threat of documentation and the path through the progressive disiplinary process if the actual reality of a human component or the unforseen keeps the "team" from getting is work done in too little time. No real concept of how much time is needed to complete a task, train an employee, or build a business. Highly unprofessional attitude, bullying run rampant, the same people making the same poor decisions. Most have not worked for any other company, and think they have all the answers. The company has values that are not followed and hourly sales staff is treated like sweatshop laborers. Stores hours and staff are cut due to the economy, but expectations are just as high, leading to managers who are frustrated, and a high turnover in hourly support. Profit will continue to decline as the morale of the store and standards of merchandising plummet. Saving money on staff is the goal, but when trying to improve (or start) a customer service standard it is hurting the company's reputation in the long run. People who are savy business leaders and talented trainers and merchandisers are processing garments from the stockroom and cleaning floors..and later being held accountable for the " projects" they were unable to complete (or even start). Being able to handle stress is part of any job, but H&M takes it to the next level of being part of a regime that has failure built in.