In desperate need of a new area management team - Management H&M Employee Review

1.0
Jan 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Not much to be said for pros...you can use them to progress your career so you can find employment elsewhere

Cons

Area management-nothing is ever enough for them, I’ve experienced being taken into the office after starting my shift at 6am with no breaks in order to make the store look as good as possible for the area team, only to be screamed at, belittled and made feel like a generally terrible person for my work not being good enough, this resulted in me doing a full 12 hour day with over two hours of this sitting in the office to receive feedback (a poor excuse to scream at myself and the rest of the management team as opposed to help a clearly understaffed store for two hours). They ask us as stores to give them direct feedback whilst they slate us in store and tear apart all your hard work in a rude and disgusting way, do you honestly think we’re going to turn around be like ‘oh yes you’ve just torn me apart and told me I’m severely underperforming (their way of threatening your job), but here’s some feedback about how rude you are’? Honestly we all know this isn’t going to happen, you have enough reviews here to make a list of feedback for yourselves to work on, which to be honest begs the question of all of YOUR performance as an area team. Snap out of it - lose your goddam snobby attitudes. Help your stores more. Retrain yourselves or do a course in people management. Find new jobs. Nobody really cares what you as a team do because the damage is done.

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H&M Response
8y
Thank you for feedback, which we do appreciate. It seems you have been experiencing lots of frustration lately in your work and we understand that there may sometimes be some issues that you are not entirely happy with. We encourage an open door policy where you should be able to discuss any matters with your management, in line with our values and global leadership expectations. However, if you feel that you cannot resolve these issues, there is always the possibility for you to use the more formal procedure... Once again, thank you for taking the time to share your thoughts.

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