Avoid at all costs - Anonymous employee H&M Employee Review

1.0
Jan 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friends I've made at work Staff discount 25% Holidays entitlement Sick pay Sales advisor starting pay is good Progression if willing to work

Cons

The area time in Ireland are at the centre point of all the reasons H&M has become such an awful place to work. They are bullies. Whenever they arrive in store the tension that comes with it is horrific for staff and management. They point out and nit-pick every single thing in store and never offer solutions to help achieve what 'they' want. They are also never on the same page which is very frustrating for us in store..one member of area team can have an opinion on something and want it changed, so it's done to their individual liking. But the following day another member could be in store and want the same thing done a different way. It's double jobbing and with the staff levels we have in store it's just unnecessary stress again for us. On numerous occasions area team members visiting the store criticise how little staff there is on the day, they see big q's at the cashdesk, busy fitting rooms and staff under a lot of pressure. But never offer to help, it's like it's above them because they work in an office now rather then a store, which doesn't really follow our 'we are one team ' value. From my own negative experiences with an area team member, I have re-thought my whole career as a manager in H&M. I am a loyal, hard working employee but that doesn't seem to matter here, as nothing is ever good enough, not even your very best. Work load and working conditions in H&M is unimaginable. It's disgraceful that one of the biggest retailers in the world won't install working air conditioning in store. Avoid this company at all costs, it is not a fun and great place to work despite what H&M say.

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H&M Response
8y
Dear Sender. We are sorry to hear that you have been experiencing some problems in your employment with H&M. We take any complaints of this nature very seriously and would urge you to follow the company grievance procedure which can be found in your company handbook in order for the matter to be fully investigated. We hope we can work together to resolve this matter. Kind Regards H&M

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