Great potential, broken promises - Department Manager H&M Employee Review

2.0
Jun 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Very values-oriented company. Great product selections. Very good on-going training programs. The ability to build great professional relationships with store team is fantastic.

Cons

Where to begin: The company has seemed to have lost it's way via it's "rapid growth period", especially in a "certain" Southern market. VERY(read: next to non-existent) poor communication with most of the District team members. Many people are poorly placed in their various roles without nary a clue of what they are doing, from the recruiter sourcing poor candidates to lead new stores(leading to unprecedented turnover from committed store team members), to facilities managers that take weeks to address known safety and operating issues. Most egregious of the many challenges are the broken promises towards a path of growth with the company. This was a company that really prided themselves on promotion from within. However, that came with a catch, as in only if you were liked, no matter how well you performed at your job. It's rather unfortunate to have witnessed how low the morale of our market became in such a short amount of time...

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5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

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Cons

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3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly work environment, flexible shifts

Cons

Less opportunity for career progression

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