Staff discount is nice, but managers micromanage heavily - Customer Service Agent H&M Employee Review

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Staff discount on H&M group

Cons

Managers are super micro managers especially with it being a call centre

Explore other reviews about H&M

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great work environment and great supporting employees and management

Cons

difficult to advance up within the company

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Discounted clothes. Schedule was always made for 2 weeks in advance. Role for the day was set/scheduled + different roles/day allowed for change. Able to call out.

Cons

Overworked. Very hot. Little air conditioner.

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