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      turning into something we're just not - SMB Account Executive Glassdoor Employee Review

      4.0
      Oct 4, 2017
      Smb account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love my coworkers. Definitely will be life long friends. Like the relaxed dress code and the freedom. For the most part, you get back what you put in.

      Cons

      Where do I begin? Glassdoor is turning into something that it's just 'not'. I chose to begin a career at Glassdoor because of the people, atmosphere, perks, career opportunities, and future manager. Now they're bringing in some new faces from companies that have OPPOSING culture to what Glassdoor is all about. Trying to change us. Couldn't be more clear that all of us are just numbers according to some of the new management here. It is not being received well. You have, and will continue, to lose great employees because of it. The vibes are not what they used to be. Nobody feels job security. More than half of the sales reps are exploring new careers as of late. Practice what you preach..... Give your employees a "Job and Company they love" because that is what we originally signed up for.

      avatar
      Glassdoor Response
      8y
      Thank you for taking the time to write this all out, and I'm sorry that you are feeling this way. I'm really excited about the culture we have in Chicago, and at Glassdoor as a whole, and I have a deep commitment to continue its tradition as a place everyone feels welcome, valued, and enthusiastic about their job. That said, your concerns are absolutely heard, and I'll take them to heart as we head into the end of this year. I remain confident that we are a mission-driven company with amazing people doing great work, and I'm proud of our folks every day.

      Explore other reviews about Glassdoor

      5.0
      Feb 12, 2026
      Employer brand specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing management & team - Growth and learning opportunities - Flexible with work-life balance - Meaningful work

      Cons

      I cannot think of any cons.

      2.0
      Feb 11, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

      Cons

      During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

      4
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