Sad to see Glassdoor go downhill so quickly - Account Executive SMB Glassdoor Employee Review

1.0
Aug 4, 2016
Recommend
CEO approval
Business Outlook

Pros

When I started at Glassdoor two years ago, there was an amazing company culture, especially amongst the sales org. I had a smart, strategic and motivating manager with a very tight knit team. I was motivated to come to work every day but also had the freedom to work from home, come in early, leave early and significant flexibility with my schedule. My manager trusted me to get the job done and with that, gave me significantly more confidence and motivation to perform for myself, my manager, my team and the sales org. I wasn't focused on quota, because with the support and confidence my team had in me, along with reasonable targets, hitting quota was challenging but realistic. When I would hit my quota or my team would hit our quota, we would always celebrate those wins. It was an awesome environment and I will forever cherish those days I had at Glassdoor. If I was writing this review one year ago, it would have been a 5 star review.

Cons

Essentially everything I mentioned in the Pros no longer exists on the sales floor at Glassdoor. My manager and director were promoted and I was assigned to a new team, manager and director. Very quickly, it was made clear by our director that the flexibility in our work schedule would no longer exist. We were not trusted to get the job done in a way that made sense for each individual, we immediately were given strict activity numbers to hit and an outline for what constitutes being put on a performance plan. This fostered an extremely stressful and cut throat environment that still exists today. While we have added essentially no new products since I've been with Glassdoor and hardly any increase in user traffic... Our quotas have doubled each year. Both years, leadership has come back to us and said that they "messed up" in calculating those quotas halfway through the year before making any kind of change to those numbers. While I believe my new manager was a great manager with good intentions, there are way too many reps assigned to one manager. With having to constantly report forecasts and because numbers were the main focus for executive leadership, all managers can really focus on is reporting leaving little time to build a team and individual bond with their employees. Needless to say, morale is extremely low. Quotas are way too high and salaries are way too low. People on your sales teams can only take so much. This has been going on for 7+ months. Leadership knows about it and has continued to drive extremely high quotas and activity metrics, constantly bringing in more sales bodies, cutting the books of business and limiting spend on small things like happy hours and team outings that build team comradarie and morale. The list goes on.

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5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Amazing management & team - Growth and learning opportunities - Flexible with work-life balance - Meaningful work

Cons

I cannot think of any cons.

2.0
Feb 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

Cons

During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

4
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