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General Dynamics Information Technology

Engaged Employer

Lawrence, KS Medicare Call Center-CSR - Customer Service Representative General Dynamics Information Technology Employee Review

1.0
Apr 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Health benefits after 30 days. Medical insurance is paid by the company. Pay is $12.95/hr (decent income for Lawence job market). A place to make money until you find a decent job.

Cons

It's a call center. GDIT Call centers are run like concentration camps. No personal belongings allowed, ridiculous rules, everyone is treated like a criminal... Even having paper/pen at your desk is grounds for termination. Main reasons not to work here: Overall poorly run, terrible company culture, no upward mobility, no job security, constant verbal abuse from callers.

Explore other reviews about General Dynamics Information Technology

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Many vaction/sick days. Compenstation is great.

Cons

Communication from higher ups can be lack luster.

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and flexible telecommute options

Cons

Extremely basic benefit offerings. There also seems to be a very wide chasm between GDIT internal (management/corporate) and front-line staff who are focused on the contract.

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