too much overtime & poorly managed - Anonymous employee Gate Gourmet Employee Review

you will be expected to work 10+ hours in the cold rooms each shift. you will be expected to work 6 days a week. if you don't, they will find a way to fire or suspend you. the "free food" is horrible, never hot or fresh. there's only gross coffee & room temp bottled water to drink. most people bring their own food, but there's not a lot of time to eat with a 30 minute lunch & a 10+ hour shift. there is a constant revolving door of new management coming and going, and they never last long. so the place is managed horribly. this company will double & triple your work load, and never give you a raise or help manage the added work among multiple people. then they will say you have too much overtime, while still doubling your work load. they did provide a cold jacket & pants suit after 3 months, but they don't wash them. They often mess up our hours & checks. so we all have to keep track of our hours. they will change the schedule and not tell you, so ask or check daily. Management will assign you tons of work, and then leave, and call out. so there's zero support and guidance often. they always run out of stuff, yet you will be blamed and expected to complete flights without the necessary items. always substituting items we don't have in stock. everyone is overworked & mad. employees seem rude and grumpy, but i get why, we are tired and overworked. the pay is very low for the amount of work you are responsible for, and the cold environment. more than 1/2 of the new hires don't even last a whole shift in the cold rooms, and 1/4 don't last more than a week.