Terrible, terrible, terrible management - Supervisor Gate Gourmet Employee Review

1.0
Apr 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Some co-workers are absolute gems. Most others are not.

Cons

Everything! Management is the biggest issue. They are so hands off, the staff was running wild. There were some real bullies on the team who threatened physical violence if they were angry with you about something. Usually its over trivial things. Too many people with huge egos. Management did nothing about the intimidation and it created a very toxic work environment. The overall environment was just so absolutely toxic and totally preventable. Promises were constantly made about raises and promotions. All promises were broken. There is no opportunity whatsoever to move up. Management dumps tons of work on you while they go on another vacation. Also it seems like management takes their vacations during the peak times of the season, leaving a small team behind to do massive amounts of work. Management promotes an open door policy however whenever genuine issues are brought up, it goes through one ear and out the other. It quickly became evident that nothing was going to change. You would have better luck talking to a brick wall then the Management team here. Flights are constantly late because of the lack of staff, lazy management, and drivers constantly interfering with packing operations. Drivers would come in, tear apart the carts to eat some food and leave the mess behind. Telling Management didn't help yet they complain that their higher ups are complaining about the late flights and tells everyone to work harder. Gate Gourmet Management is so brain dead and does not take any concerns into consideration. I really cannot express how useless Management here is. I would not recommend anyone to work here.

Explore other reviews about Gate Gourmet

5.0
Aug 25, 2024
Recommend
CEO approval
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Pros

Great culture and industry level pay

Cons

There are no cons to report

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

staedy job, salary on time,

Cons

supervisors are ignorent and does not work systematically , truck are rusty and ramp agent over burden , need to cater aircraft in 15 minutes , and run to the next gate, then refill and re load the truck again , 5 minute lunch break and then spend your lunch time building up soda tray and then load again in the truck , twice go to trash to clean the truck and after 8 or 10 hrs again refill and re load the truck with supplies for next driver . no holiday no sick leave ,and supervisor is always looking to and threatning to fire you , more like master and slave type of mentality .

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