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      Gap

      Part of Gap Inc.

      Engaged Employer

      Gap reviews

      Poor upper management - General Manager Gap Employee Review

      2.0
      Feb 8, 2016
      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary is decent. The customers are loyal and mostly very good.

      Cons

      Upper management is disconnected from store level. There is a lack of understanding on how to run a retail store. They should have "boots on the ground." But instead manage from conference calls and phone calls.

      Explore other reviews about Gap

      5.0
      Nov 19, 2025
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management and a nice place to work.

      Cons

      No major cons. Customers were sometimes rude.

      1.0
      May 30, 2026
      Brand associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hourly rate is decent and pays weekly

      Cons

      Managers think they are above everyone even when they have as much potential as a goldfish in life. We are pushed to get customers to sign up for a store credit card which is one of the worst credit cards I’ve seen. Your worth at this company is dependent on how many credit cards you can get which is so dehumanizing. Horrible culture and company to work for.

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