Lots of good, some small changes could help - Assistant Customer Experience Manager Gap Employee Review

4.0
Sep 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Good benefits for full time employees, great discount at multiple Gap Inc brands+ some good community discounts. Really fantastic people (but that's obviously dependent on location).

Cons

Full time employee pay is average (didn't improve with the company wide minimum wage increase), and raises are laughable. High turnover in certain stores. Promotional changes a aren't always well communicated to stores.

Explore other reviews about Gap

5.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Great management and a nice place to work.

Cons

No major cons. Customers were sometimes rude.

1.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Hourly rate is decent and pays weekly

Cons

Managers think they are above everyone even when they have as much potential as a goldfish in life. We are pushed to get customers to sign up for a store credit card which is one of the worst credit cards I’ve seen. Your worth at this company is dependent on how many credit cards you can get which is so dehumanizing. Horrible culture and company to work for.

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