Highly Recommend - Senior Resolution Manager Gallagher Employee Review

5.0
Jun 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Excellent training program. Very user friendly system. Neatly organized with clear deadlines and expectations. Great audit system. Best practices are clear and effective. Room for growth and advancement. Friendly and helpful management. Excellent desk management tools. Structured and supportive work environment. Laid back atmosphere. Flexible time off. Remote WFH availability. Option to earn compressed time. Weekly branch calls, which are informative and helpful to all.

Cons

Compensation/salary could be better. Claim counts can be high. Work/life balance can be tough when case load is high. There tends to be some favoritism which causes others to feel left out or not appreciated.

Explore other reviews about Gallagher

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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