Terrible Place to Work - Small Business Group - Senior Client Manager Gallagher Employee Review

1.0
May 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home, that's about it.

Cons

One of the tenets of the Gallagher Way (right there should have been my first warning, they actually have tenets), is that "we all need each other, we are all Cogs in a Wheel". That is exactly how management view their employees, they are just Cogs in a Wheel. Functionally necessary but of no significance or importance. Client Managers are expected to handle 100+ clients as the company expects a lot of the job to be outsourced to India. Overworked and underpaid...

Explore other reviews about Gallagher

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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