Terrible place to work - Claims Gallagher Employee Review

1.0
Dec 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote work is all they have going for them at this point.

Cons

-Dont be fooled. The "GB Family" does not exist. It's just company propaganda. -The claims system is antiquated and cumbersome. It takes 4 different systems just to make and document a reserve change. This makes training new hires almost impossible -The demand to comply with matrics starts when someone is hired and if they can't keep up, Supervisors are expected to do the work for their team even if there are existing overdue items -No internet reimbursement -Everything from emails to daily production is treated as an emergency. Everything is expected to be completed now. And when it's not, questions are asked why they haven't been done, even it's normal to receive between 150-200 PER DAY -Leadership has questionable ethics and seems to not understand what is going on at the field level -They only contribute to the 401k match at then end of the year. They do this so they don't have to pay employees that leave mid year

Explore other reviews about Gallagher

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The company has a positive and inclusive culture

Cons

There is a poor work life balance

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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