Paternalistic, terrible working conditions, - Senior Resolution Manager Gallagher Employee Review

2.0
Oct 24, 2022
Recommend
CEO approval
Business Outlook

Pros

work from home salary adequate

Cons

Little to no communication filters down to the staff. Too many redondencies. Too many layers of management, all trying to justify their existence The employee stands alone. Asinine policies and procedures like "ROSCO." So-called auditors who do not know anything about claims

Explore other reviews about Gallagher

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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