No Employee support - Resolution Manager Gallagher Employee Review

1.0
May 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home option in many positions

Cons

No HR. All hR contact is through a supervisor, if you can reach anyone. No way to file complaints. No reduction in expectations during pandemic. Laid off staff while increasing workload of remaining staff. Audit heavy, auditing and setting goals based on 2020 performance. Upper management has no connection to real world job duties. Unrealistic micromanaging (screenshots of work). Technology is abysmal. Crashes min 3x a week. No plans to upgrade.

Explore other reviews about Gallagher

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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