Lack of consistency creates much confusion. - Senior Resolution Manager Gallagher Employee Review

3.0
Mar 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Efficient computer system, reasonable employer benefits and PTO. Remote work is available.

Cons

Turnover rate is increasing. Unreasonable deadlines and lack of communication. Adjusters and Supervisors are burned out with large volume of work and increasing demands from the carrier. New employees need more support during the onboarding and training process.

Explore other reviews about Gallagher

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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