an american sweatshop - Client Service Representative Gallagher Employee Review

1.0
Oct 2, 2012
Recommend
CEO approval
Business Outlook

Pros

a few good people work here, corporate matches 4% of 401 contribution.

Cons

benefits are awful at best, health insurance has deductibles for everything, copayments, and a coinsurance as they only cover 80%. lots to pay out for a dr. visit. dont get sick! mgmt enjoys working you hard and stressing you out. you are a mere cog to them. if this type of situation gets your juices flowing, this is the place for you to work. there are always too few people and too much work, and that is the attitude that permeates from upper management, not enough hours to get it done? they will say to work smarter and in the meantime, show up early and leave late, and here is weekend access to the office. if that doesn't do it for you, you are told to be happy you have a job. dont like it, there is the door. very demeaning and demoralizing culture here. it is quite depressing. your best bet is to just look elsewhere. this is not a good place to go if you value yourself and your career.

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5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

great environment, collaborative, informative, fun, engaging

Cons

average pay, too many presentations, repetitive,

2.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

• Good in office dynamic with coworkers for those who worked in office

Cons

• Delayed promotion/raise - you’ll sign a contract in which your raise will be effect but delay it 2 1/2 months • unfair workload - management plays favorite and doesn’t even bother intervening on the issue, rather just gives more work. Multiple times I caught myself doing the work for my peers. • No structure - the office I worked at completely lacked structure where I was shadowing a colleague for 2 weeks before being expected to know what to do • Collision w/ OOO Staff - the out of office staff was very rude at times and because they aren’t in office, management doesn’t push the standards/expectations on them as much as people in office

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