Great Company - Excessive Busy Work - Resolution Manager Gallagher Employee Review

4.0
Feb 12, 2017
Recommend
CEO approval
Business Outlook

Pros

- Great company - Supervisors will take the time to listen to you and your needs - Good balance between professional and fun

Cons

- Excessive busy work - Dealing with complaining and arguing all day from claimants/members - Moderate to poor training

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Gallagher Response
9y
Thank you for sharing your thoughts and experience with us. Gallagher Bassett is interested in finding all of the possible ways to support our current and prospective employees. We are working with other claims industry leaders to address a shortage of talent and are also investing more resources into our training programs to help employees succeed.

Explore other reviews about Gallagher

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance as a remote employee. Management is approachable and genuinely willing to help when it comes to workload — you never feel like you're on your own.

Cons

Mentorship is largely self-driven. if you don't seek it out yourself, it won't come to you. Systems and internal processes can be slow and tedious, which adds friction to an already fast-paced workload. Compensation does not reflect the complexity or volume of work expected. High performers who are ready for the next step would benefit from clearer, more proactive promotion paths. When that structure is missing, talented people disengage quietly long before they ever leave.

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