Supportive management but low pay and high turnover - Customer Success Manager (CSM) Gallagher Employee Review

3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Support of Management Growth opportunities Tools and resources to do your job Great work life balance

Cons

No annual bonuses On the lower end of pay compared to other companies Lots of pointless activities/task the company is constantly implementing that need to be addressed/closed out, but ultimately slow you down and cause more unnecessary work. High turnover and no actual replacement of that employee. They praise you but dont want to pay you outside small annual raises, despite how well you do.

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5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people, opportunities to be challenged and learn

Cons

Complex industry with moving parts

3.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Job security. Claims are always being filed.

Cons

A lot of processes and changes, once you really learn the process.

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