Hard to Drive Change, but Great Company to Work For - Senior Director, Customer Experience GSK Employee Review

4.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of support and development opportunities. It's a mature company and well staffed to support work-life balance.

Cons

Slow to adopt change, lack of innovation, highly conservative which made it hard to drive positive change for the patient and provider experience.

Explore other reviews about GSK

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Can't emphasize enough how approachable, non-judgmental, and supportive the team is, both managers and colleagues. Everyone genuinely cares about your holistic professional development and growth.

Cons

This may seem unrealistic, but I genuinely did not have a single negative experience during my time here.

2.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits were great, pay was middle of the road all things considered.

Cons

Mangement left things to be desired.

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