Pros
You create a lot of trauma bonds with coworkers, they actually become friends outside of work and it helps you cope with the daily insanity. Their health insurance is pretty great, you will need it.
Cons
Where to start... If you like having work/life balance, please completely forget about it if you're working at GLG. In the Client Services team you are expected to respond immediately to clients no matter what, be attending to your phone/work emails every evening, weekends and holidays, otherwise it will be frown upon or you will be reprimanded because clients need attention 24/7. They also just got rid of the whole scheduling team, so that is another task that is a LOT of work that is being added to the individual employees. You are expected to call every client when a project arrives, respond to every single project daily (there are times that you have over 45 open simultaneously), recruit new experts, do calls for existing experts in every project, do outreach to your clients personalized for each one of them, help teammate, write highlight for every project and send over, now schedule calls, reach out to those experts and get them on the calendar not mentioning rescheduling and be fully logged in from 8:30 am - 6:00 pm and after-hours until the work is completed. I don't remember the last time that I had a 15 minute break for lunch. If you are a neurodiverse person, PLEASE DO NOT JOIN THIS COMPANY, mental and emotional health will hit rockbottom quite fast, first due to the lack of rest from work, then managers will be requesting "perfection" otherwise they will be "disappointed" in you and you will get "warning letter" or other disciplinary measures. They say they have unlimited PTO and that they care about your well being, but it's a COMPLETE LIE! If you take too much PTO due to being sick, that's a red flag, if you request vacations it needs to be 30 days in advance, go to approval process, may a list of every single project that you are working on and write absolutely everything that you are doing and will need to be done because people don't read email threads. Continuing with mental health, if you are open about it they say that they will provide "reasonable accommodation", but mostly they also say that maybe this isn't the job for you and you may be laid off. They want every employee, from remote to 2 days a week to now 3 days a week in the office and pretty much in the communication was a "deal with it". Diversity, there's none, our chief diversity officer left, they do NOT plan to replace the position, and it's noticeable how horrible it is. Management... they are absolutely HORRIBLE! They promote people with no managerial experience, others without the qualifications, the managers have no emotional experience and are also pushing down their teams throats the company initiatives with no pushbacks even if they are affecting employees. There seems to be no appropriate training and the turnover is INSANELY high on many Client Services teams due to the horrible managerial skills. Higher Level Management. They are all new, since it's a new CEO which makes sense, but God did I miss the old CEO and his members! New management is on the "client is always right" and overcorrecting while overworking and underpaying SEVERELY their employees. If you mention anything to them, you are part of the problem and will probably have to leave as well (had this happen to me and other coworkers in different business segments). Pay. EXTREMELY low, below the industry standard and their competitors. They keep adding additional responsibilities and expectations to the roles, with no salary increases. Also, they have "quarterly bonuses" and you have to work EXTRA hard in order to achieve them and at the end of the day, when you get it a month and a half the quarter ends, it's almost nothing. PLEASE PLEASE PLEASE RUN AWAY! This is an EXTREMELY TOXIC ENVIRONMENT! They are an absolute nightmare, don't care about employee health and will overwork you til you are broken!