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      Freshfields

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      Freshfields reviews

      Service Desk Analyst role in FBD - Service Desk Analyst Freshfields Employee Review

      5.0
      Jul 4, 2019
      Service desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Extremely good with many benefits from career development to company ethos.

      Cons

      On occasion long hours when working on the service desk but overall a good experience

      Explore other reviews about Freshfields

      5.0
      Oct 16, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly people; international brand recognition; grows fast in the US.

      Cons

      Still expanding. Not all practices groups are strong.

      2.0
      May 14, 2026
      Legal secretary
      Recommend
      CEO approval
      Business Outlook

      Pros

      Conveniently located in New York City.

      Cons

      Cliquish working environment - not expected for a top 1-20 firm.

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