Not recommended for those who want to advance - In-Room Dining Server Four Seasons Employee Review

1.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

IRD pays well and can be very flexible.

Cons

There are a lot of cons to the job, from lack of resources to being disproportionately staffed, mainly under staffed in the AM's and over staffed in the PM's. This company has time and again let me down as an employee. I have worked here for 9 years and I have not seen a change in the departments. The care the company showed its employees has dwindle and has become non existent. I have spent the past 5 years attempting to move up in the company as well, following advice from both HR and Management, to seek roles in leadership which was done properly. After attending the role for 2 years and applying for a Management in training I was denied yet again, with HR stating that I need to take on some more leadership roles. I have finally given up and am moving on.

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great immediate management (up to department head), good travel benefits (although not as good as previous years), health insurance excellent. Travel benefits are nice when you can use them. Become better at what do you, but with an emotional cost.

Cons

Toooo profit heavy and want to please owners versus staff, worklife balance needs improvement although it's getting there. Pulse Survey results need to be taken more seriously by PC and not put on department heads and asssitant managers, need accountability on PC to action. Terrible employee meals, especially if not AM Monday through Friday. Poor corporate ELT team since post covid times.

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