Don't recommend FS Denver, try another FS property - Front Desk Receptionist Four Seasons Employee Review

2.0
May 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are always among the best in the industry (read on and think about whether it's worth it in Denver).

Cons

(All specific to Denver) Toxic elitist environment with a serious lack of accountability, sales consistently given priority over service, hurting the guest experience and making it difficult for much of operations to do their jobs satisfactorily (and you might be punished for it). Line employees reduced to skeleton crews, front office managers working 2+ extra hours daily. Hustle culture with little to no recognition or support. People play favorites -- do what you're told without question, even if it's not what's best for the operation, be a slave or be a target. Senior management will say they care and will support you if you're having issues, then nowhere to be seen and even *surprise* they don't want to deal with it so they transfer to another property (and their positions were not being replaced). People were passed up for promotions in favor of external hires, many of whom left and got the promotion at another Four Seasons location. Had to pay monthly for parking in a public garage, and it was hard to use employee travel nights due to lack of availability.

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great immediate management (up to department head), good travel benefits (although not as good as previous years), health insurance excellent. Travel benefits are nice when you can use them. Become better at what do you, but with an emotional cost.

Cons

Toooo profit heavy and want to please owners versus staff, worklife balance needs improvement although it's getting there. Pulse Survey results need to be taken more seriously by PC and not put on department heads and asssitant managers, need accountability on PC to action. Terrible employee meals, especially if not AM Monday through Friday. Poor corporate ELT team since post covid times.

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