Good Company, needs cultural revamp - Manager Four Seasons Employee Review

2.0
Sep 15, 2024
Recommend
CEO approval
Business Outlook

Pros

- Benefits are great, you get to stay at fabulous properties, though a bit hard to get the very best ones. - Great brand to work for, there is a sense of pride - Office culture is good with friendly people, free and high-quality lunch and regular outings, events, etc. - Most people at the middle management or lower are helpful, talented, collaborative, eager to achieve.

Cons

- Very political, senior management in particular exhibit almost an adversarial attitude to each other - a lot of "Those guys" "It's their problem" "They didn't specify it" - rather than fostering conversation and collaboration - Some managers are extreme micro-managers, to the point of selecting font colors. Too focused on how they or their team appears to their managers or others in the company. - Too much bureaucracy, for the smallest changes possible. Tied with the above, results in a lot of things not progressing. - Office location is a bit out of the way, so driving in 3 days a week is difficult.

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Travel benefits Free health insurance

Cons

Underpaid, working for 3 properties. Definitely no work life balance. Tenured employees are not valued, they would hire NEW employees for remote only. Unable to be remote if you have been there for awhile, always get denied even if you have shown yourself with metrics and training new people. Leadership only cares about operations they only want good things to be heard, no negative things are said, no improvement. Everyone there always say something on what to improve on but nothing has happened. They always say that our department has made MILLIONS for bookings but our pay is low even with commissions with crazy schedules. Also, same salary with new hires. Alot of former employees in this reservations department leaves all the time. They would place you in different schedules even force you work overnight. Also they only release schedules a week before or 3 days before. Because they said “if there are no call outs, then we can release the schedule 2 weeks or a month before” All I can say is save yourself

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