Horrible Management Hierarchy - Concierge Four Seasons Employee Review

1.0
Dec 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay and free Medical benefits

Cons

Toxicity of management is unbearable and makes it not even worth the pay. They continue to blame others for the wrongdoings and in turn make you feel like you are the crazy one when self reflection is truly needed. There is no loyalty. Reset their entire resort employees that helped open the resort by falsely stating there was a third party that came in to omit employees that were of "high-risk" to the company when really they were mistreated during the first few years and the management was trying to cover up their tracks. Then when the workers returned, admitted that they want a "younger" team, which is discriminatory but of course they could not give that as a valid reason without being sued. It truly only made the resort worse from new employees to the same management yet corporate cannot figure out why they are hurting in major areas.

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great immediate management (up to department head), good travel benefits (although not as good as previous years), health insurance excellent. Travel benefits are nice when you can use them. Become better at what do you, but with an emotional cost.

Cons

Toooo profit heavy and want to please owners versus staff, worklife balance needs improvement although it's getting there. Pulse Survey results need to be taken more seriously by PC and not put on department heads and asssitant managers, need accountability on PC to action. Terrible employee meals, especially if not AM Monday through Friday. Poor corporate ELT team since post covid times.

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