Behind the Façade - Anonymous employee Four Seasons Employee Review

1.0
Aug 11, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits: free hotel stays (to many black-out dates though lucky to get in if you are not connected). Free lunch hoilday party, social events

Cons

Afraid of the threat of organizing. Superficial in their praise to their hourly employees yet, managers are pushed to document and terminate for the most simple and at times fabricated infraction .If you are in middle or entry management, work/life balance like no other place, too many hours. work-life balance sucks. I'm being as real as it gets- you wont even have time to go to the doctors. Look for a more honest company with honest values . if you are are looking for employement- take my advice and go work for the Ritz Carlton or Marriott Fairmont Hyatt. You will be promoted if click with the GM and willing to pack your bag and move every 2 years all around the world competence is required

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Travel benefits Free health insurance

Cons

Underpaid, working for 3 properties. Definitely no work life balance. Tenured employees are not valued, they would hire NEW employees for remote only. Unable to be remote if you have been there for awhile, always get denied even if you have shown yourself with metrics and training new people. Leadership only cares about operations they only want good things to be heard, no negative things are said, no improvement. Everyone there always say something on what to improve on but nothing has happened. They always say that our department has made MILLIONS for bookings but our pay is low even with commissions with crazy schedules. Also, same salary with new hires. Alot of former employees in this reservations department leaves all the time. They would place you in different schedules even force you work overnight. Also they only release schedules a week before or 3 days before. Because they said “if there are no call outs, then we can release the schedule 2 weeks or a month before” All I can say is save yourself

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