Close But No Cigar - Front of House Team Member Four Seasons Employee Review

2.0
Jun 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Many employees to interact with and befriend. Strong company culture. Great holiday parties. Pretty hotel/work environment. Complimentary nights at any property in the world.

Cons

Blatant disregard for work-life balance. They burn out their brightest stars, by working ‘eager to please’ lower level management extremely hard (long hours and emotionally and physically demanding work), and mark it up to “paying your dues”. Upper management always seemed so out of touch with day-to-day operations, oftentimes overloading middle managers with side work that then gets handed off to lower level managers. Tenured employees are enabled to act entitled, and dissent to any form of change, making the jobs of their supervisors and younger colleagues extremely difficult. Human Resources always overpromises and under delivers.

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great immediate management (up to department head), good travel benefits (although not as good as previous years), health insurance excellent. Travel benefits are nice when you can use them. Become better at what do you, but with an emotional cost.

Cons

Toooo profit heavy and want to please owners versus staff, worklife balance needs improvement although it's getting there. Pulse Survey results need to be taken more seriously by PC and not put on department heads and asssitant managers, need accountability on PC to action. Terrible employee meals, especially if not AM Monday through Friday. Poor corporate ELT team since post covid times.

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