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      Four Seasons One Dalton - Reservations Four Seasons Employee Review

      1.0
      Apr 3, 2020
      Reservations
      Recommend
      CEO approval
      Business Outlook

      Pros

      hmmmm?, Worked here for only a couple months and cannot think of one

      Cons

      New hotel poor leadership, company was not upfront w/ job duties expected for the compensation received like, having to service a NY hotel as well as the Boston property. Most of the employees are a cast of colorful characters who lack a basic understanding of common sense or common decency. All upper management is Caucasian lower positions are treated like slaves , Most disgusting experience was when racist comments by other employees were reported to HR and no corrective action was taken, but only tolerated. Fired the company immediately after the culture became clear.

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      Four Seasons Response
      6y
      Thank you for taking the time to provide us with your feedback as a former employee. We are so sorry you had a negative experience and would like to gather some more information. Please feel free to send an email to jobs.fsho@fourseasons.com to provide some additional emails or we can schedule a time for a call to gather more information.

      Explore other reviews about Four Seasons

      5.0
      Jun 7, 2026
      Valet/bellman
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

      Cons

      Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

      1.0
      Jun 3, 2026
      Communications coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Travel benefits Free health insurance

      Cons

      Underpaid, working for 3 properties. Definitely no work life balance. Tenured employees are not valued, they would hire NEW employees for remote only. Unable to be remote if you have been there for awhile, always get denied even if you have shown yourself with metrics and training new people. Leadership only cares about operations they only want good things to be heard, no negative things are said, no improvement. Everyone there always say something on what to improve on but nothing has happened. They always say that our department has made MILLIONS for bookings but our pay is low even with commissions with crazy schedules. Also, same salary with new hires. Alot of former employees in this reservations department leaves all the time. They would place you in different schedules even force you work overnight. Also they only release schedules a week before or 3 days before. Because they said “if there are no call outs, then we can release the schedule 2 weeks or a month before” All I can say is save yourself

      1
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