What began as excitement for the opportunity ended up as heartbreaking disappointment. - Cook II Four Seasons Employee Review

2.0
Jan 10, 2013
Recommend
CEO approval
Business Outlook

Pros

One of the best benefits packages around. Excellent healthcare coverage, generous hotel discounts and comps for all their properties worldwide, and many morale boosting events like company picnics, employee appreciation dinners and so forth. The culture is strong and your coworkers feel like family.

Cons

Very high employee turnover which led to poor teamwork and low morale. Managerial support was lacking and there is a huge divide between salaried and hourly employees. Employee reviews left you blindsided and confused without offering any constructive pathways to improvement. Experience and satisfaction varies widely from property to property.

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free nights Lots of paid sick time (use it; trust me, everyone uses it as extra vacation, and it fully replenishes every year) Paid holidays Good benefits

Cons

Communication is terrible; act first, communicate later. Constant shifting goalposts; it seems like, before we can nail down one new kpi or project, an exec got bored and created a new one. The brand seems to have lost its roots since the founder left. If you are in FnB, you enjoy schedule flexibility, not here. If you are full-time, you will always work 40 hours unless you use vacation, and hotels are exhausting. Trading shifts is not a thing. There's no technical training. There's a lot of mandatory training, but it only covers work culture topics. Your direct manager will rarly be available since they seem to be in a meeting every hour of the day.

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