Poor Leadership, Uninspiring, and Awful Relationship Skills for a 4-Star Vail Hotel - Anonymous employee Four Seasons Employee Review

2.0
Feb 13, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Four Seasons Vail definitely "gets by" since they bring in talent with their high pay rates in comparison with their Comp Sets. The Health Care, Dental, Vision Benefits are really good. I love the Employee Ski Pass option or you can use it for something else health related if you're not into that sort of thing. The Employee Cafeteria food is a really nice bonus and the food is pretty tasty and fairly nutritional. The Employee Discount on Spa Treatments is also very good.

Cons

The Planning Committee and the Manager Team are completely uninspiring when it comes to providing great service. The FS touts itself as a company that takes pride in innovation however there are no Quality Improvement projects or teams. The hotel has a great product but the internal structure, processes, and business culture is a shocking mess.

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5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Travel benefits Free health insurance

Cons

Underpaid, working for 3 properties. Definitely no work life balance. Tenured employees are not valued, they would hire NEW employees for remote only. Unable to be remote if you have been there for awhile, always get denied even if you have shown yourself with metrics and training new people. Leadership only cares about operations they only want good things to be heard, no negative things are said, no improvement. Everyone there always say something on what to improve on but nothing has happened. They always say that our department has made MILLIONS for bookings but our pay is low even with commissions with crazy schedules. Also, same salary with new hires. Alot of former employees in this reservations department leaves all the time. They would place you in different schedules even force you work overnight. Also they only release schedules a week before or 3 days before. Because they said “if there are no call outs, then we can release the schedule 2 weeks or a month before” All I can say is save yourself

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