Hotel Assistant Manager - Hotel Assistant Manager Four Seasons Employee Review

4.0
Jun 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Four Seasons goes through a very selective and intensive hiring process which means the people you work with are all stars. It is hard to work for any other hotel brand after you have worked for a brand like this one. Comparatively the pay does turn out to be the highest in most areas and luxury market. Benefits are good and complimentary room nights are a plus but can be hard to get unless you are flexible on where you would like to go/ vacation.

Cons

The company has undergone a lot of change within the past few years including a new CEO. It seems the company is more geared towards profit and expansion than it is about it's people which is one of the leading pillars the company was founded on. Assistant management level positions are often over-worked and under appreciated. To be fair, I don't believe it is this way at all Four Seasons Properties around the globe.

Explore other reviews about Four Seasons

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great. Management was good

Cons

Industry typical scheduling. All holidays no matter what (90% of the time). Typically "overstaffed" but was fun and seeing the special menus/spreads was always nice

1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Travel benefits Free health insurance

Cons

Underpaid, working for 3 properties. Definitely no work life balance. Tenured employees are not valued, they would hire NEW employees for remote only. Unable to be remote if you have been there for awhile, always get denied even if you have shown yourself with metrics and training new people. Leadership only cares about operations they only want good things to be heard, no negative things are said, no improvement. Everyone there always say something on what to improve on but nothing has happened. They always say that our department has made MILLIONS for bookings but our pay is low even with commissions with crazy schedules. Also, same salary with new hires. Alot of former employees in this reservations department leaves all the time. They would place you in different schedules even force you work overnight. Also they only release schedules a week before or 3 days before. Because they said “if there are no call outs, then we can release the schedule 2 weeks or a month before” All I can say is save yourself

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