Head Waiter - Head Waiter/Supervisor Four Seasons Employee Review

3.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

I’m someone who leads naturally and keeps things running smoothly, even under pressure. I focus on delivering excellent service, paying attention to every detail, and making sure guests feel truly satisfied. I communicate clearly with my team, solve problems quickly, and stay organized at all times. I take responsibility seriously, adapt easily to any situation, and always aim to maintain a high standard of professionalism.

Cons

I tend to take on too much responsibility instead of delegating, because I want everything done perfectly.

Explore other reviews about Four Seasons

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great. Management was good

Cons

Industry typical scheduling. All holidays no matter what (90% of the time). Typically "overstaffed" but was fun and seeing the special menus/spreads was always nice

1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Travel benefits Free health insurance

Cons

Underpaid, working for 3 properties. Definitely no work life balance. Tenured employees are not valued, they would hire NEW employees for remote only. Unable to be remote if you have been there for awhile, always get denied even if you have shown yourself with metrics and training new people. Leadership only cares about operations they only want good things to be heard, no negative things are said, no improvement. Everyone there always say something on what to improve on but nothing has happened. They always say that our department has made MILLIONS for bookings but our pay is low even with commissions with crazy schedules. Also, same salary with new hires. Alot of former employees in this reservations department leaves all the time. They would place you in different schedules even force you work overnight. Also they only release schedules a week before or 3 days before. Because they said “if there are no call outs, then we can release the schedule 2 weeks or a month before” All I can say is save yourself

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