Company is good, LA property is NOT - Server/Waiter Four Seasons Employee Review

2.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

on slow days you can still leave with decent tips due to high check average.

Cons

Profit is valued over safety at the Los Angeles at Beverly Hills 4S. Extremely high management turnover, Managers are school trained, & have never worked in a restaurant before. No in-field experience. Culture is actually based on profits not the golden rule as they preach. HR and upper management go with the fear based tatics

Explore other reviews about Four Seasons

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits! Good pay. Good people

Cons

High expectations. Understaffed. Lack of staff requires working multiple positions

1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Travel benefits Free health insurance

Cons

Underpaid, working for 3 properties. Definitely no work life balance. Tenured employees are not valued, they would hire NEW employees for remote only. Unable to be remote if you have been there for awhile, always get denied even if you have shown yourself with metrics and training new people. Leadership only cares about operations they only want good things to be heard, no negative things are said, no improvement. Everyone there always say something on what to improve on but nothing has happened. They always say that our department has made MILLIONS for bookings but our pay is low even with commissions with crazy schedules. Also, same salary with new hires. Alot of former employees in this reservations department leaves all the time. They would place you in different schedules even force you work overnight. Also they only release schedules a week before or 3 days before. Because they said “if there are no call outs, then we can release the schedule 2 weeks or a month before” All I can say is save yourself

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