Pros
The pay is good. Job security as long as you work with AT&T. Great Discounts on Accessories. Discount with Verizon bill and AT&T.
Cons
No growth unless you want to be a traveling mentor so that means single people are perfect. Phone bill discount lower then other companies discount that dont work directly with AT&T or Verizon. Benefits stink and only can apply once a year. They rather hire form outside then move great employees up, in doing this the person hired has no clue of what should be done to improve ANYTHING! Management never visits or helps unless they want to use your office space or ur have complaints. If you do a great job with a cust and the right a letter your submitted in to a Front Runner Acknowledgement program which gives you prizes, but its a drawing so they pick winners out of a hat not out of what they letter says or who has the most letters. Bonuses are ALWAYS month late and are taxed around 50%. Raises come once a year and the most you can get is 0.45. Never a set schedule but thats what you expect on the interview.