Good learning experience - Anonymous employee Flex Employee Review

3.0
Apr 15, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- You get to play with new phones all the time - Satisfaction when customer's are really grateful for you services - never a dull day

Cons

- Pay. Pay. Pay. You expect a LOT out of your employees, but aren't paying them to do all of the extra work. - Not enough actual training. All the new phones that come out, we essentially teach ourselves how to use them. There is no real tools to make KNOWING how to do your job easier. - Pay. - Open on Sunday - Being forced to work 10-11 hr days - New management is hiring a lot of their former employees from other companies based on personal relationships. And the new hires are ALL awful. - No real opportunity for growth

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5.0
Dec 17, 2025
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CEO approval
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Pros

The pay is good with benefits

Cons

long hours you will be working

2.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Health, dental, vision, and 401(k) were quite good.

Cons

Flex tolerates a toxic work culture from their most senior leaders. My director, literally, yelled at me daily, usually throughout the day. He physically grabbed me and forced me in the direction he wanted me to move. He threatened to fire me or replace me at least once a week. I went to the then director of HR who did absolutely nothing. After she was let go I went to her successor who told me there was no record of me speaking with HR before. And she did nothing. Unable to tolerate the work environment, I left. The company doesn't take safety seriously. We had shelving collapse resulting in an employee needing medical attention. The person tasked with designing and building storage has no training, no mechanical background, and no analysis is being performed to validate if the storage can hold 1,000+ pounds. There's no budget for professionally designed storage and, again, I was threatened for raising this as a concern. I learned today this same director is continuing to use me as a scapegoat despite me no longer working there.

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