Pros
Average salary. Could be better for real producers. Good Health/Dental Benefits. Good Market Share. Great Mission. Some great managers. Great mission & philosophy,( which also needs to trickle out to the workers, bottom to top. ) Modern facilities in most areas. Most coworkers are amazing people just trying to do their part to help others. CEO is a good, funny and down to earth guy. Advertising is finally happening more in all markets. The best health plan on the planet, both for lower income people and higher income children and retirees. Easy to represent the product. Can't say enough good things about the quality of the product and the mission behind it.
Cons
Knee jerk management style in some areas. Poor planning in some areas. Crushing workloads for all front line staff, both in house and field. No work from home for SOME field employees, but not others. Grossly understaffed, un-empowered provider services department in outlying areas. therefore - ineffective provider services. Very understaffed HR and recruiting. VERY political. Tendency to hire butt kissers instead of true performers, or pretenders from the outside. Very inconsistent expectations depending on who the employee is. Tendency to lean on and overwork good workers and keep toxic and lazy employees who squawk loudly and do just enough to get by. Although they decent people, upper management has forgotten what challenges the in house and field employees and lower managers face. In house and cloud software is archaeic and /or barely functional. Lately feels very punitive, top -down and mean spirited. I'm hoping this will pass soon when more workers are hired.