Pros
- Salary and Benefits - New offices in Buffalo/Albany - Short Commute - Hiring more staff to relieve the workload - Fantastic opportunity for someone who has the drive and patience to try and create order out of chaos - People are generally friendly and truly do want to fulfill the mission which is an honorable one
Cons
- Company is taking on more than it can handle - Immature or loosely defined processes for a healthcare company, especially in IT - Many manual processes due to resource limitations to automate - Technology expertise is concentrated within a small circle of staff who have been with the company for a few years, creating dependencies on these staff members. They are over worked and management has not prioritized tasks. - Lack of qualified staff and inability to cross train are creating a huge backlog of work for fixing operational problems and delaying the start of projects - IT systems are unstable and require frequent patching and corrections - Long hours required in order to do a semi decent job, and testing is always cut short - No on site cafeteria, either sneak lunch at the desk or skip it all together when no time to get food - No on site fitness facility