No opportunities for career growth - Technical Support Representative FIS Employee Review

1.0
Aug 6, 2011
Recommend
CEO approval
Business Outlook

Pros

It is nearly impossible to be fired. As long as you don't clock in and leave for the day (aka. steal from the company) or call someone in senior management a horrible name, you're pretty safe. Benefits are pretty nice as well, especially the vision plan as of 2011. An extra week of vacation after 5 years with the company. Your next week comes after 15 years of service.

Cons

Please keep in mind, all of this is only relating to the technology side of the house in St. Petersburg, FL. Annual reviews have not counted towards annual pay increases for the past 4 years. Instead, management has decided to give blanket increases to everyone, so it's "fair." For a company run and managed by so many capitalist republicans, this is workplace socialism at its finest. Extra work has been piled on people, which is to be expected. However, the "you should be thanking me you have a job" attitude that is given, when you attempt to push back, should never be accepted. There are limits to human efficiency. You will need to chart your own career path. This office is honestly filled with some of the nicest people I've ever had the pleasure of working with, but they can't help you move forward in your career. Not for lack of trying, but there truly is no where to go unless someone retires or dies. And even in those cases, the rule of thumb is that the business does not promote from within.

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5.0
Jan 14, 2026
Recommend
CEO approval
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Pros

Great opportunities and challenging - engaging work.

Cons

None that come to mind.

1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Most colleagues are well intentioned, but stretched beyond the max.

Cons

After filing for FMLA, my “leader” encouraged me not to involve HR in the future. The whole point of FMLA is job protection. Him making this suggestion, at best, seems highly unethical and potentially illegal. Some leaders are good with people. Others are more techno sound. The ones that can effectively do both are let go. It makes no sense and the company offers little transparency.

2
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