No focus, misguided & false promises. - New Business Sales Consultant Experian Employee Review

1.0
Feb 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Great working environment at Experian Riskdisk on the sales floor, can be a fun place to work at times & they certainly know how to throw a good Christmas party! The hours are Monday to Friday 9 - 5 which is also a big positive with the odd early finish on a Friday.

Cons

They have a tendency to review targets constantly, when I left there were only an average of 3-4 people a week out of 31 doing the same role as me actually hitting target & therefore earning any commission, it is not unusual for only a single person to earn anything in any one week. The basic wage was £14250 which isn't great and for two years we were being promised a rise to 16k which has never arrived, even now the role is falsely advertised as a basic of £16.5k to lure people through the door. Has quite a high staff turnover.

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
2w
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent salary & benefits, monthly no internal meeting days

Cons

Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

1
avatar
Experian Response
2w
Thank you for taking the time to share your feedback. We’re glad to hear that compensation and certain aspects of the work environment have been positive. At the same time, we’re sorry to hear about your experience and appreciate you raising these concerns. Creating a workplace grounded in respect, fairness, and accountability is essential, and feedback like yours is important as we continue to reflect on how we support our people and reinforce a positive and inclusive environment.
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