Not a progressive or diverse company - Key Account Manager Experian Employee Review

Thank you for taking the time to leave a review and we’re pleased you felt you were surrounded by great colleagues. Diversity and Inclusion are absolutely core to our people strategy and have been for some time, particularly making sure we get the balance right at our senior/executive level and ensuring leadership is reflective of the broad, diverse range of employees who work with us. Over the last year or so we have launched a number of initiatives to further develop female talent in the workplace, such as the ‘Women in Experian’ network and a number of tailored development programmes, plus some great work launched by our Wellbeing team around Pride, belonging in the workplace and the education, use and importance of pronouns. That said, we take your feedback on board and please know that we are committed to ensuring that Experian continues to make strides in the diversity space in every aspect, whether it be gender, ethnicity, neurodiversity and more. If you’d like to discuss this further we welcome any and all feedback around our D&I strategy so please do feel free to get in touch directly. Our policies and processes are often reviewed across different departments and efficiency and accessibility for colleagues and customers is at the forefront of our strategy. We are continually seeking to improve and again welcome any feedback here so thank you for sharing your thoughts. Lastly we’re sorry to hear that your induction experience was not at the world class level we expect. We have a number of resources available to new joiners in the UK including digital welcome packs and training sessions, First Day checklists and guides, and Managers are provided with detailed guides and tips to provide new joiners with the best start possible. We are currently running a number of workstreams to further enhance the new joiner experience and your feedback is an important part of this and will be shared to shape future plans – we appreciate onboarding is especially critical in the current climate as employees join us entirely remotely. As a large global company, we do have processes in place that may slow down the implementation of change, but we are constantly working to improve and innovate in any way we can. We're always open to your comments and suggestions, so thank you again for leaving them!