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Everforth Apex Systems

Engaged Employer

A Decent Stepping Stone - Help Desk Technician II Everforth Apex Systems Employee Review

3.0
Aug 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule with the benefit of getting a good grasp on, help desk support for, windows machines and office products. Work from home is a fantastic added benefit. A chance to get employed directly with Dell is a good carrot to have.

Cons

3 weeks of training for this roll gave me around 20% of the knowledge I needed to properly support the end users. Further training is short and the knowledge obtained from it may not actually be used until months later (as a T1 or T2). Half of the time I feel drastically under prepared to support someone I get on the phone. The pay is NOT sufficient enough when compared to other similar positions in the IT field.

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Everforth Apex Systems Response
2y
Thank you for sharing your feedback. We appreciate it and will continue to work hard to provide our consultants with a positive experience.

Explore other reviews about Everforth Apex Systems

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership and rewarded for hard work

Cons

there are none that come to mind

2.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- Ability to work remotely still, however I am not sure how long that will last for me. They are pushing people back into the office. Autonomy & Independence - Strong ability to self-direct and own responsibilities - Involvement in high-impact work - Broad responsibilities that build transferable skills

Cons

- I feel like my role was created without clear definition or long-term planning. I - Needed help with my workload and, despite repeated requests over the past year, I still haven't received any help - Increasing responsibilities without proportional salary growth - Bonus structure adjusted to be more difficult to achieve - Multiple internal teams laid off. Work transitioned to outsourced teams with lower perceived quality - Reduced sense of ownership and care from external/outsourced teams - Movement away from autonomy toward increased oversight - Reduced trust compared to earlier experience - Meeting Overload (“Meeting Fatigue”) - Uncertainty About Future State - Concerns around remote work longevity - Lack of clarity on role growth, support, and company direction

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