Ericsson will take you forward - Support Engineer Ericsson Employee Review

4.0
Oct 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Nice organizational structure, lots of training opportunities, good benefits, knowledge sharing, well proven work processes, keeping you ahead of technological trends

Cons

The job nature will be quite intense if you are working for the support team. Might have to face lots of challenges from customer which you need to take care of individually and may need to escalate to higher level support organizations which sometimes is very difficult to co-ordinate. Generally, you solely will be the owner of a problem, so be ready to deal with all aspects of it.

Explore other reviews about Ericsson

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The company culture is great. Super flexible, remote work culture and tons of different areas or career paths to pivot into. International company with offices in 180 different countries. Loads of diversity.

Cons

Many teams can be international, so timezones will conflict a lot and make it much harder to work with people who are overseas as they are logging off as you are getting on. This also causes communication issues as sometimes there can be language barriers.

3.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

-Technological superior to most other companies with use of AI and promising future tech/programs -benefits and pay are very competetive -room for professional growth and advancement if you know how to work in a corporate environment -resume development and professional advancement

Cons

-leadership ideology doesnt match the company/CEOs mission statement or belief (company is said to be all for safety yet leaders get put in charge and quickly dismantle and lay off 3 quarters of the safety department) -Leadership changes structure to benefit themselves by having all support functions report to them instead of the CEO, this ensures all support functions take a back seat to production and financial gain to include their employees well being -Company restructured and reorganizes very often while showing no loyalty to the employees who work hard and want to stay, this leads to turn over of great employees.

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