Don't expect a promotion in the GCS division.(ecolab equipment care) - GCS Service Tech In the Equipment Care Division Ecolab Employee Review

2.0
Apr 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Good benefits and pay. The other techs are great guys. Technical assistants in Texas are great guys too.

Cons

Constant changing of procedure. They care more about sales than customer service. Mangers are out of touch with the technicians. We are treated like the lowest common denominator when we are in fact the primary source of revenue. Spent 15 years and worked in three different states for them and only saw one technician promoted and he was later fired. They would rather bring in pizza parlor managers and pay them low wages to be area managers and keep the techs in the field selling. You have to sell $20000 a month or you get written up. Creates a environment where techs are focused on sales instead of providing service for the customer. Too many employees who do redundant jobs in corporate and bring in no money for the company.

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5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management, interesting projects, and a very positive work environment. The team culture is strong, people are professional and respectful, and overall it feels like a great place to work. I really enjoy the type of work, the projects, and the way people collaborate with each other.

Cons

The main downside is that it can be difficult for contractors to transition into full-time roles. There seems to be a strong reliance on contract and offshore resources, so long-term internal opportunities may be limited depending on the business needs and hiring strategy.

2.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The actual coworkers and team members are great. Everyone is super supportive and just trying to help each other out.

Cons

Management: There’s a huge disconnect between upper leadership and the people doing the day-to-day work. Goals and priorities change constantly with very little communication, and it often feels like micromanagement takes the place of actual guidance. Work-Life Balance: The workload is completely unsustainable. You’re expected to handle an overwhelming amount of work, but you aren't given the resources or staffing to actually get it done without burning out. Expecting people to constantly work over their hours has become the norm. Lack of Growth: Career progression is pretty much non-existent. Promises of promotions or career development are thrown around, but they rarely actually happen. There’s no clear pathway to move up, so it’s easy to feel stuck and stagnant.

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