Shady business practices - Customer Service Supervisor Ecolab Employee Review

1.0
Oct 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Paid pretty well for the market Grand Forks employees were great to work with

Cons

Hours and scheduling were terrible Management from St Paul appeared to care, but only after they decided to shut down the building. If that level of commitment was there before deciding to let go hundreds of employees, trust would have never been an issue.

Explore other reviews about Ecolab

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place for development from within

Cons

A lot of miscommunication and crossed wires on some functions.

2.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The actual coworkers and team members are great. Everyone is super supportive and just trying to help each other out.

Cons

Management: There’s a huge disconnect between upper leadership and the people doing the day-to-day work. Goals and priorities change constantly with very little communication, and it often feels like micromanagement takes the place of actual guidance. Work-Life Balance: The workload is completely unsustainable. You’re expected to handle an overwhelming amount of work, but you aren't given the resources or staffing to actually get it done without burning out. Expecting people to constantly work over their hours has become the norm. Lack of Growth: Career progression is pretty much non-existent. Promises of promotions or career development are thrown around, but they rarely actually happen. There’s no clear pathway to move up, so it’s easy to feel stuck and stagnant.

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