WORST PLACE TO WORK EVER - Customer Service Manager Ecolab Employee Review

1.0
May 1, 2019
Recommend
CEO approval
Business Outlook

Pros

NOT A SINGLE ONE IF YOU WANT TO GET AHEAD!

Cons

This company rips its costumers off so bad it made me actually loath coming into work to hear that the same issue a costumer had on a Monday had gone unanswered till the following Monday. there is absolutely no accountability within the management core. we are just here to get our 46k a year and get experience and gtfo asap. The poor customer service people that have to deal with the micro management and constant belittling in 1-1 one meeting on how they could have done better...to make their supervisors stats look better so she can scramble up the ladder.

Explore other reviews about Ecolab

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Supportive Environment Great coworkers

Cons

Lots of work Can be stressful

2.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The actual coworkers and team members are great. Everyone is super supportive and just trying to help each other out.

Cons

Management: There’s a huge disconnect between upper leadership and the people doing the day-to-day work. Goals and priorities change constantly with very little communication, and it often feels like micromanagement takes the place of actual guidance. Work-Life Balance: The workload is completely unsustainable. You’re expected to handle an overwhelming amount of work, but you aren't given the resources or staffing to actually get it done without burning out. Expecting people to constantly work over their hours has become the norm. Lack of Growth: Career progression is pretty much non-existent. Promises of promotions or career development are thrown around, but they rarely actually happen. There’s no clear pathway to move up, so it’s easy to feel stuck and stagnant.

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